Just as the heart of winter passes and the sunshine starts to peek through, so too do neighbors start thinking about spring cleaning. Conversations on Nextdoor related to spring cleaning topics see an uptick beginning in mid-February as neighbors seek recommendations for local service providers, discuss home maintenance and improvement projects, and begin planning to declutter and clean.
With 2 of 3 neighbors participating in spring cleaning each year, and with more than 20K specific mentions of spring cleaning on Nextdoor in the past year, the time is ripe for small businesses to do their own spring cleaning so that they’re ready to meet their customers in the moment.
Join Nextdoor and Socius for this free webinar to learn:
Here are the links to all the resources shared during the webinar.
We’ve identified the most common questions from the webinar and answered them below.
If you have multiple accounts, please reach out to our support team at help.nextdoor.com They'll be able to help you combine any duplicate accounts.
You can add up to 10 pages to one account. Similar to how you can switch between your neighbor profile and Business Page, you can switch between multiple business pages. This article goes into more detail.
Listing an address on your Business Page is required so Nextdoor knows which neighborhood to place your business in. By default, Nextdoor does not publicly display your address. So if you don't have a storefront or simply do not wish to share your address, you can leave the settings as is. However, if you do wish to show your address, make sure you check the box that says “show above address in contact information.”
Your Business Page only has one photo gallery so your photos aren't able to be separated into different groups.
This varies based on your business but we recommend updating your Business Page each season. Additionally, we encourage sharing Business Posts regularly to keep your customers engaged.
To switch from your neighbor account to your business account: Click on your profile icon or photo at the top right of the page. Then, select the business account you want to switch to from the list of accounts under your name.
To switch from your business account to your neighbor account, or another business account: Click on your profile icon or photo in the top right of the page then select the account you want to switch to from the list of accounts under Accounts.
To share your Business Page, head to the “Page” tab on your business account. From there, you’ll see an arrow icon with the word “Share” next to it. Click on that and your unique page link will pop up. This is the link you’ll want to share to get neighbors to Fave or recommend you.
Your Business Page can be seen by neighbors who live within 50 miles of your business address.
Yes. Head to the "Page" tab in your business account and click "Edit" at the top. From there, you can add your contact information, your business story, photos, and your business category.
You can add or edit your business categories by going to the "Page" tab in your business account and clicking on "Edit" at the top.
It's very important to respond to recommendations on Nextdoor. When customers take the time to share positive feedback, you want to show them that their support matters. Take the time to respond by saying "thank you." You can also use this opportunity to share any upcoming or exciting business updates to help them feel like they are in the know. For example, you can say, "Thank you so much for supporting our business. Your kind words mean so much and we could not do it without customers like you. We have so many exciting things coming up. Be sure to swing by in March when we release our new spring brunch menu!”