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Nextdoor’s hyperlocal power drove recycling awareness & engagement for a sustainability nonprofit

Objective:

A sustainability nonprofit strategically partnered with Nextdoor to promote the use and sustainability of paper and paper-based packaging.  

The purpose of the brand's campaign was to: 

  • Educate consumers and businesses on the benefits of paper products
  • Promote the sustainability, recyclability, and renewability of paper and packaging materials
  • Shift consumer behavior toward paper-based solutions.
Nextdoor has a unique ability to connect message + moment + community, and is a natural fit to help drive awareness and behavior change at the community level. With hyperlocal targeting, high trust among neighbors, and strong engagement with sustainability content, Nextdoor enabled the brand to educate households where recycling and packaging decisions happen. The platform’s community-driven environment supports authentic storytelling, localized initiatives, and measurable impact for mission-driven campaigns.

Solution:

To activate local engagement and boost recycling knowledge, the brand deployed a multi-pronged campaign on Nextdoor that included:

  • Native Newsfeed Ads featuring both static and video creative

  • An interactive recycling quiz and educational guide to improve recycling literacy

  • Video content that demonstrated proper recycling techniques

  • Static assets highlighting key sustainability stats and paper-based packaging benefits

The campaign focused on utilizing Nextdoor's targeting capabilities including rich first-party data solutions, retargeting, & keyword targeting.

Results:

By leveraging Nextdoor's hyper-local platform, the brand successfully increased its visibility within the community and strengthened its connections with consumers & businesses. The campaign delivered significant results, including:

  • Engagement Impact: The campaign resulted in a  click-through rate (CTR) that was 103% above Nextdoor’s benchmark.

  • Video Performance: Video assets achieved 2.8 million video completes, with an overall video completion rate (VCR) of 7.7%.

  • Audience Insights: Suburban areas showed the strongest performance and  Neighbors with higher education (15+ years) had the greatest engagement compared to those with lower education (0-13 years). High-income households ($250k+) showed the highest interest in learning more, and adults aged 65+ drove the greatest click performance.

  • Performance by Targeting: Site Retargeting audiences drove the highest CTR at 1.01% and had an 8.1% VCR.

This campaign reinforced Nextdoor’s value as a powerful platform for public education and sustainability outreach. By meeting neighbors where they live—both physically and digitally—the brand successfully elevated its message, increased recycling awareness, and drove meaningful community engagement at scale.