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A not-for-profit children's healthcare system increased year-end donations engaged high-intent users on Nextdoor

+90%

above CTR benchmark

+111%

increase in CTR YoY

26%

reduction in CPC

Objective:

A not-for-profit children's healthcare system aimed to accelerate year-end donations by engaging high-intent local neighbors on Nextdoor with urgent, time-sensitive creative, while increasing efficiency compared to prior years.

Solution

Nextdoor partnered with the client to:

  • Activate Newsfeed display and carousel placements featuring urgent “Donate Now” creative, leveraging real patient stories to drive emotional connection and prompt immediate action.

  • Reach local, high-intent audiences using interest targeting across categories to reach neighbors most likely to donate.

  • Optimize campaigns in flight toward top-performing creative based on CTR, maximizing engagement while improving overall spend efficiency.

 Caregiver guide

 

Results

Over the course of the campaign, the client achieved strong reach and engagement on Nextdoor, driving click-through rates nearly 90% above the Nextdoor benchmark and an efficient cost per click. The 2025 campaign significantly outperformed the prior year, more than doubling CTR (+111% YoY) while reducing CPC by 26%.

These results highlight Nextdoor’s ability to efficiently connect the client with engaged, local neighbors at scale, while meaningfully improving performance year over year.