Logo_2x

A multinational restaurant company drove significant foot traffic and incremental sales with Nextdoor

Summary:

A multinational restaurant company sought to drive foot traffic and increase sales across a diverse portfolio of dining concepts. By leveraging Nextdoor's highly engaged local audiences, the company was able to reach nearby diners at scale, resulting in significant lifts in both in‑store visits and incremental sales for four key concepts across casual, premium, and seasonal formats.

The Goal

In the competitive restaurant industry, driving consistent foot traffic and converting it into profitable sales is a constant challenge. The company needed a platform that could connect its concepts directly with local communities to build awareness, generate genuine interest, and ultimately, drive real‑world results. They were looking for a partner that could move beyond traditional digital metrics and prove a tangible return on investment through measurable foot traffic and sales lift.

Solution

The restaurant group partnered with Nextdoor to launch a portfolio‑wide campaign, using highly targeted ad placements to reach neighbors in the areas surrounding each restaurant location. The campaign leveraged a variety of creative formats, including display and carousel units, to showcase distinct menu offerings, value propositions, and dining occasions for each concept.

Results

The campaign proved to be a resounding success, demonstrating a strong return across all four featured concepts.

Portfolio-Wide Performance

The overall campaign successfully drove significant foot traffic and sales lift across the portfolio, validating Nextdoor's ability to deliver tangible results for multi-brand advertisers in the restaurant space.

  •  Overall Footfall and Sales Lift Outcomes: Nextdoor's campaigns effectively drove online engagement to measurable offline results, demonstrating a strong online-to-offline return on investment. Through a unified measurement approach that tracks foot traffic and sales lift, Nextdoor showed significant increases in both foot traffic and incremental sales for all restaurant brands. This closed-loop measurement directly highlights the platform's value in driving online engagement to measurable offline outcomes.
Individual Brand Spotlights

Individual Brand Spotlights

Family‑Focused Casual Dining Concept

This family‑oriented casual dining concept saw a large volume of visits and sales, showcasing the power of the platform for broad‑appeal, everyday occasions. The campaign was able to drive a 4% lift in transactions and sales respectively.

  • Foot Traffic: Drove 326,062 total store visits at a cost per store visit of just $0.60.
  • Sales Lift: Generated over $5.9 million in total sales, achieving a 30X Return on Ad Spend (ROAS). This resulted in $220,130 in incremental sales.
  • Audience Insight: The campaign was particularly effective with the 25-34 age group, which indexed highest for sales lift.

Value‑Driven Casual Dining Concept

The value‑focused casual concept demonstrated the platform’s ability to drive both meaningful foot traffic and a strong return on ad spend. The campaign was able to drive a 29% lift in store visits and a 15.7% lift in sales.

  • Foot Traffic: Drove 196,696 total store visits at a cost per store visit of $0.98, with a 29% lift in behavioral visits.
  • Sales Lift: Generated over $2.5 million in total sales and achieved a 13X ROAS, resulting in $343,047 in incremental sales.
  • Audience Insight: The 45+ age group indexed higher for sales lift for Cheddar's.

Premium Steakhouse Concept

For a premium dining experience, Nextdoor proved to be an effective tool for driving high-value traffic.

  • Foot Traffic: The campaign generated a 29% lift in behavioral visits, with a total of 14,405 visits at a cost of $5.54 per store visit.

Seasons 52

The seasonally driven, upscale‑casual concept also successfully used the platform to bring guests into restaurants.

  • Foot Traffic: The campaign drove 22,543 total store visits at a cost per store visit of $2.38.

Conclusion

The success of this portfolio‑wide campaign demonstrates the power of a neighbourhood‑based media partner as a vital component of restaurant marketing strategy. By reaching neighbours in a trusted, local environment, the platform not only drove measurable foot traffic and in‑store visits, but also delivered a clear and significant return on ad spend through incremental sales. For advertisers looking to connect with communities and turn online engagement into real‑world business growth, this approach is a proven path to results.

 

Source: Nextdoor x FourSquare Foot Traffic Measurement Results 2025